Services
we support you with any customer interactions activities to focus on your core bussiness
What Service We Offer
In Connected 360 we help SMBs to determine what service model suits their business the best, we make it easy and simple then we zoom in to tiny details till we reach best solutions and never stop developing.
Not Enough Time In The Day? Give Us A Call
How We Work
We Communicate To Get Your Business to The Next Level
- All offers and services are to the customer needs.
- Available basis the requirement.
- Do not force-fit solutions.
- Know your need.
- Prices are clear; all elements included are clearly indicated.
- Data is easy and works without technical problems of interruptions.
- Our solutions are simple to interact and use.
- Always available proactively in case of problems, even outside office hours/during weekends.
- Solve problems fast.
- Show each time, the willingness to help customers
- Follow up questions until they are answered/solved.
- Efficiently manage customer problems, drilling down to individuals, and analyze network and device performance trends.
Years of Experience
Calls Per Day
Who we Serve
In this era Customer delight and satisfaction is an essential part of any business success and no longer considered as a luxurious or even a secondary goal.
We believe that every business has their own characteristics and needs, hence we custom make a unique model of contact center for each partner based on their projects SMART targets to persuade organizational goals in scientific and practical way.
Basic industries we support and more
Travel and Tourism
we engage with your customers through inbound and outbound voice support, web / live chat, email management (Travel booking – reservation – customer acquisition – customer care – cross selling – up selling)
Food & Beverage
The food delivery or takeaway services need to have telephonic services to (taking order – missing items handling – customer relationship and up-selling – complaints management)
FMCG, Retail, and E-commerce
The retail industry has seen many changes over the past few years. And consumer behavior of shopping change to e-Commerce so you need (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management)
Financial services
call center capability keeps up with the never-ending demand for financial services. outsourced call center solutions are now considered essential to gain an edge over competitors and provide superior service
Automotive and Transportations
automotive sector is open market need many contacts services aspect to cover the customers’ requirements (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management – welcome calls and appointment setting – rentals – maintenance and repair – roadside assistant program – recall campaign – test drive booking)
Insurances and Healthcare
The healthcare sector has effectively & seamlessly kept up with business demand in (patient appointments – follow-ups – billing communication – customer care – loyalty program management)
Other Industries
No matter what your industry is, as long as you interact with customers, so we can customize a solution for your needs
Who we Serve
In this era Customer delight and satisfaction is an essential part of any business success and no longer considered as a luxurious or even a secondary goal.
We believe that every business has their own characteristics and needs, hence we custom make a unique model of contact center for each partner based on their projects SMART targets to persuade organizational goals in scientific and practical way.
Basic industries we support and more
Travel and Tourism
we engage with your customers through inbound and outbound voice support, web / live chat, email management (Travel booking – reservation – customer acquisition – customer care – cross selling – up selling)
Food & Beverage
The food delivery or takeaway services need to have telephonic services to (taking order – missing items handling – customer relationship and up-selling – complaints management)
FMCG, Retail, and E-commerce
The retail industry has seen many changes over the past few years. And consumer behavior of shopping change to e-Commerce so you need (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management)
Financial services
call center capability keeps up with the never-ending demand for financial services. outsourced call center solutions are now considered essential to gain an edge over competitors and provide superior service
Automotive and Transportations
automotive sector is open market need many contacts services aspect to cover the customers’ requirements (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management – welcome calls and appointment setting – rentals – maintenance and repair – roadside assistant program – recall campaign – test drive booking)
Insurances and Healthcare
The healthcare sector has effectively & seamlessly kept up with business demand in (patient appointments – follow-ups – billing communication – customer care – loyalty program management)
Other Industries
No matter what your industry is, as long as you interact with customers, so we can customize a solution for your needs
