OTHER SERVICES
In Connected 360 we help SMBs to determine what service model suits their business the best, we make it easy and simple then we zoom in to tiny details till we reach best solutions and never stop developing.
Great customer service starts with better Help Desk Software. to Respond faster to market changes customer services now not only in calls.
Connected 360 chat support contact with clients where they are. because Messaging makes it easy to stay in touch with personalized and engaging interactions.
Live chat support combines real-time conversation with the ability to share links, gather information, and record a full transcript for future reference. It is the ideal online service tool for a customer who needs immediate help.
Email Support is an effective support channel that uses email to resolve customer issues related to a product or service.
online text or speech chat conversation used in chat for a variety of purposes, including customer service, routing inquiries or collecting information
In Connected 360 we help SMBs to determine what service model suits their business the best, we make it easy and simple then we zoom in to tiny details till we reach best solutions and never stop developing.
Interact with your customers or prospects, talk to them, and know their needs and ideas, this type of support is often referred to Customer loyalty - they call, you react.
Reach a list of potential customers who might be interested in your product or services.
Call Center Seat Lease, get your space, customize and arrange based on what you need, and we will provide exactly the solution with connected 360.
In this era Customer delight and satisfaction is an essential part of any business success and no longer considered as a luxurious or even a secondary goal.
We believe that every business has their own characteristics and needs, hence we custom make a unique model of contact center for each partner based on their projects SMART targets to persuade organizational goals in scientific and practical way.
Basic industries we support and more
we engage with your customers through inbound and outbound voice support, web / live chat, email management (Travel booking – reservation – customer acquisition – customer care – cross selling – up selling)
The food delivery or takeaway services need to have telephonic services to (taking order – missing items handling – customer relationship and up-selling – complaints management)
The retail industry has seen many changes over the past few years. And consumer behavior of shopping change to e-Commerce so you need (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management)
call center capability keeps up with the never-ending demand for financial services. outsourced call center solutions are now considered essential to gain an edge over competitors and provide superior service
automotive sector is open market need many contacts services aspect to cover the customers’ requirements (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management – welcome calls and appointment setting – rentals – maintenance and repair – roadside assistant program – recall campaign – test drive booking)
The healthcare sector has effectively & seamlessly kept up with business demand in (patient appointments – follow-ups – billing communication – customer care – loyalty program management)
No matter what your industry is, as long as you interact with customers, so we can customize a solution for your needs
In this era Customer delight and satisfaction is an essential part of any business success and no longer considered as a luxurious or even a secondary goal.
We believe that every business has their own characteristics and needs, hence we custom make a unique model of contact center for each partner based on their projects SMART targets to persuade organizational goals in scientific and practical way.
Basic industries we support and more
we engage with your customers through inbound and outbound voice support, web / live chat, email management (Travel booking – reservation – customer acquisition – customer care – cross selling – up selling)
The food delivery or takeaway services need to have telephonic services to (taking order – missing items handling – customer relationship and up-selling – complaints management)
The retail industry has seen many changes over the past few years. And consumer behavior of shopping change to e-Commerce so you need (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management)
call center capability keeps up with the never-ending demand for financial services. outsourced call center solutions are now considered essential to gain an edge over competitors and provide superior service
automotive sector is open market need many contacts services aspect to cover the customers’ requirements (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management – welcome calls and appointment setting – rentals – maintenance and repair – roadside assistant program – recall campaign – test drive booking)
The healthcare sector has effectively & seamlessly kept up with business demand in (patient appointments – follow-ups – billing communication – customer care – loyalty program management)
No matter what your industry is, as long as you interact with customers, so we can customize a solution for your needs