OTHER SERVICES
In Connected 360 we help SMBs to determine what service model suits their business the best, we make it easy and simple then we zoom in to tiny details till we reach best solutions and never stop developing.
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This type of call is made to engage potential customers in targeted conversations in order to generate interest in a product or service, close sales, or achieve other business goals.
tele sales make calls from your company to a target group of consumers to sell them your product or service. outsourcing proactive sales of products to attract customers it’s a quick and cost-effective method of identifying and contacting, via phone with customers
higher sales and profits for the business. The agent buys related or complementary items. Though often used interchangeably.
greater client satisfaction and better customer experiences. encouraging them to purchase a comparable higher-end product than one in question.
know your customers and collect data for product or service development. Outsourcing introduces an objective third party perspective and ensures the integrity of the investigation process
outbound involves the agent directly contacting the customer with an offer with the objective of closing a sale. setting business-to-business (B2B) lead generation, customer follow-ups that were already initiated through a separate channel.
Create a good first impression by having our professional agents call and reach out and set up their system, then create a positive long-lasting relationship.
We can help analyze your consumer behavior in different ways to put your new idea into action If you’re new to your industry or understand your consumers to develop a successful business.
In Connected 360 we help SMBs to determine what service model suits their business the best, we make it easy and simple then we zoom in to tiny details till we reach best solutions and never stop developing.
In this era Customer delight and satisfaction is an essential part of any business success and no longer considered as a luxurious or even a secondary goal.
We believe that every business has their own characteristics and needs, hence we custom make a unique model of contact center for each partner based on their projects SMART targets to persuade organizational goals in scientific and practical way.
Basic industries we support and more
we engage with your customers through inbound and outbound voice support, web / live chat, email management (Travel booking – reservation – customer acquisition – customer care – cross selling – up selling)
The food delivery or takeaway services need to have telephonic services to (taking order – missing items handling – customer relationship and up-selling – complaints management)
The retail industry has seen many changes over the past few years. And consumer behavior of shopping change to e-Commerce so you need (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management)
call center capability keeps up with the never-ending demand for financial services. outsourced call center solutions are now considered essential to gain an edge over competitors and provide superior service
automotive sector is open market need many contacts services aspect to cover the customers’ requirements (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management – welcome calls and appointment setting – rentals – maintenance and repair – roadside assistant program – recall campaign – test drive booking)
The healthcare sector has effectively & seamlessly kept up with business demand in (patient appointments – follow-ups – billing communication – customer care – loyalty program management)
No matter what your industry is, as long as you interact with customers, so we can customize a solution for your needs
In this era Customer delight and satisfaction is an essential part of any business success and no longer considered as a luxurious or even a secondary goal.
We believe that every business has their own characteristics and needs, hence we custom make a unique model of contact center for each partner based on their projects SMART targets to persuade organizational goals in scientific and practical way.
Basic industries we support and more
we engage with your customers through inbound and outbound voice support, web / live chat, email management (Travel booking – reservation – customer acquisition – customer care – cross selling – up selling)
The food delivery or takeaway services need to have telephonic services to (taking order – missing items handling – customer relationship and up-selling – complaints management)
The retail industry has seen many changes over the past few years. And consumer behavior of shopping change to e-Commerce so you need (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management)
call center capability keeps up with the never-ending demand for financial services. outsourced call center solutions are now considered essential to gain an edge over competitors and provide superior service
automotive sector is open market need many contacts services aspect to cover the customers’ requirements (customer acquisition – customer care – cross selling – up selling – order management – loyalty program management – welcome calls and appointment setting – rentals – maintenance and repair – roadside assistant program – recall campaign – test drive booking)
The healthcare sector has effectively & seamlessly kept up with business demand in (patient appointments – follow-ups – billing communication – customer care – loyalty program management)
No matter what your industry is, as long as you interact with customers, so we can customize a solution for your needs
